Customers are advised to keep an accurate invoice of any items purchased and transported across the border through CBP. Upon request, an invoice must be supplied to Cross Border Pickups to document details of an item being transported across the border.
These details may include vendor’s information, a description of the item, a value of the item, date of the transaction, and purchaser’s information. This applies to any items for which we are providing shipping and receiving services including items obtained in giveaways or contests where, although there is no cost to the consumer, the item(s) must still be declared.
In the event an invoice cannot be provided, fair market value will be used to determine the item’s value. Fair market value is determined by finding the average price for the item through similar vendors online.
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