Can I have someone else pick up my packages on my behalf?

Created by Ana Paula Medina, Modified on Mon, 9 Sep, 2024 at 3:55 PM by Ana Paula Medina

Yes, you can have someone pickup your package in your behalf. You will need to provide this information once you create or complete your order. You can also select this option once you received the Ready for Pickup notification and you want to schedule a pickup. 


Please review these processes:


1. When you create your order or complete an Information Required Import:


Select the option "I will authorize another person to pickup"



2. When you schedule your pickup:


Click on Schedule your pickup now 

Select "Authorized Pickup", provide the pickup date and the full name and the email of the person you would like to authorized to pickup your package(s)




Was this article helpful?

That’s Great!

Thank you for your feedback

Sorry! We couldn't be helpful

Thank you for your feedback

Let us know how can we improve this article!

Select at least one of the reasons
CAPTCHA verification is required.

Feedback sent

We appreciate your effort and will try to fix the article