Do You Open or Inspect Packages?

Created by Ana Paula Medina, Modified on Mon, 9 Sep, 2024 at 2:57 PM by Ana Paula Medina

At our company, we take the safety and integrity of our customers' packages very seriously. We understand the importance of ensuring that your items arrive as expected, without unnecessary delays or disruptions. To address concerns regarding whether we open or inspect packages, here's a breakdown of our approach:


Random Inspections Based on Criteria

While we do not open all packages, we do inspect a select number of them. These inspections are carried out randomly or based on specific criteria, such as the package's origin, weight, or appearance. This helps us maintain quality control, ensuring that packages meet our safety and compliance standards.


Privacy and Care

When we inspect a package, our priority is to protect your privacy. We only open packages if it's necessary for inspection and when the criteria for doing so are met. In most cases, packages remain sealed and untouched from the time they are received until they are ready for pickup or delivery.


Why We Inspect


Inspections help us:


Ensure compliance with customs and safety regulations

Identify potential issues, such as damaged or improperly labeled packages

Protect against prohibited items being shipped

Our inspection process is designed to be efficient and respectful of your shipments, while ensuring the security and legality of all packages that pass through our hands.









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